Terms of service
By consenting to The Five Element’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.
Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.
You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at 005elements@gmail.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.
You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy at https://thefiveelements.shop/policies/privacy-policy to determine how we collect and use your personal information.
Thank you for choosing The Five Elements. These Terms of Service ("Terms") govern your use of our online store. By accessing and using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
- General Terms
1.1 By using our online store, you agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and current.
1.2 You are responsible for maintaining the security of your account credentials and for any activities or actions under your account.
1.3 The Five Elements reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
- Product Information and Pricing
2.1 We make every effort to display accurate and up-to-date information about our products, including pricing and availability. However, errors may occur, and we reserve the right to correct any inaccuracies.
2.2 Prices are subject to change without notice. Changes will not affect orders that have already been placed.
- Ordering and Payment
3.1 To place an order, you must be at least 18 years old and have the legal capacity to enter into a contract.
3.2 You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.
3.3 We use secure third-party payment processors to handle transactions. We do not store your credit card information.
- Shipping and Delivery
4.1 Shipping and delivery times are estimates and not guaranteed. We are not responsible for delays caused by factors beyond our control. Our Warehouses are all around the world.
4.2 You are responsible for providing accurate shipping information. Any additional charges incurred due to incorrect information will be your responsibility.
- Returns and Refunds
5.1 Our return and refund policy is outlined separately on our website. Please review it for detailed information on returns and refunds.
- Intellectual Property
6.1 All content on our website, including text, images, graphics, logos, and software, is the property of The Five Elements and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.
- Limitation of Liability
- The Five Elements shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
7.2 We do not guarantee the continuous, uninterrupted, or secure access to our website, and the operation of our site may be interfered with by numerous factors outside our control.
We reserve the right to update, change, or replace any part of these Terms without prior notice. Please review these Terms periodically for changes.
If you have any questions or concerns, please contact us at 005elements@gmail.com.